The following section contains instructions for installing Citrix Workspace on a Linux desktop or laptop.
Windows and macOS
Install Citrix Workspace app
Windows
- Follow these instructions to download and install the latest supported version of Citrix Workspace app. UITS does not support the use of any other version.
- Your computer should be running Windows 10 or Windows 11.
- Use the browser of your choice to install Citrix Workspace app and launch IUanyWare.
- The correct IUanyWare URL is https://iuanyware.iu.edu; to avoid misleading warning messages, always use the
https://
prefix for a secure connection.
To install the UITS-supported version of Citrix Workspace app:
- Go to Citrix Workspace app for Windows.
- Make sure your device's OS is compatible with the app, and then download the installer.
- Select the installer to run it.
- Leave unchecked.
- Leave Launch IUanyWare applications, below. unchecked. Proceed to
macOS
- Follow these instructions to download and install the latest supported version of Citrix Workspace app. UITS does not support the use of any other version.
- For supported versions of macOS, see Prerequisites to install Citrix Workspace app.
- Use the browser of your choice to install Citrix Workspace app and launch IUanyWare.
- The correct IUanyWare URL is https://iuanyware.iu.edu; to avoid misleading warning messages, always use the
https://
prefix for a secure connection.
To install the UITS-supported version of Citrix Workspace app:
- Go to Citrix Workspace App for Mac.
- For Macs with Apple silicon (M1 and M2 chip), download the app from Citrix Workspace App for macOS - Native support for Mac with Apple Silicon (M1 and M2 Series).
- The site will auto-detect your operating system, and provide a link to download the appropriate installer. Select the link to download the installer.
- A new Citrix page will open. Double-click the
*.dmg
download, and then click to install Citrix. - Follow the installation instructions.
- Leave Launch IUanyWare applications, below. unchecked. Proceed to
Launch IUanyWare applications
To launch an application or desktop in IUanyWare:
-
Log into IUanyWare.
- If prompted, including when launching applications, select . Select to avoid being prompted each time.
- If prompted, select . Select .
- On the "Welcome" screen:
- If you have Citrix Workspace app installed, select
- In some cases, after you select , you may need to select .
.
- If you don't have the app and don't want to install it, select .
- If you have Citrix Workspace app installed, select
- You'll land on your tab, from which you can access your favorites.
- Select the or tab, and then select the icon of the desktop or app you wish to launch.
Switch between Citrix Workspace app (on local device) and the Workspace app for Web
You can switch between using your machine's Citrix Workspace app and the Workspace app for Web (the "light version").
- At the top right, select the gear icon, and then choose .
- Select
- To use the Citrix Workspace app installed on your machine, select .
- To use Citrix Workspace app for Web, select .
.
Add or remove favorites
To add a favorite in IUanyWare:
- On the or tab, locate an application you'd like to place in your favorites.
- Select the star at the top left.
To remove an application or desktop from your favorites:
- On the tab, locate the application or desktop you'd like to remove from your favorites.
- Select the star at the top left.
Search in IUanyWare
To search for anything in IUanyWare, select the magnifying glass at the top right of the IUanyWare Storefront and fill in the search field. All apps and desktops that match your search terms will display.
Use the Citrix Workspace App
If you need the full functionality of the Citrix Workspace App, follow the steps below to download, install, and configure it.
- If you choose to set up the Citrix Workspace App, it's best to have the Duo Mobile app installed on a smartphone or tablet, as the Workspace App will automatically attempt to send a push. You cannot use a token for Two-Step Login when configuring the Citrix Workspace App.
- The Linux configuration may change from time to time. For the latest known issues, see Known issues with IUanyWare.
Download and install the Citrix Workspace App
To download and install the Citrix Workspace App:
- Go to https://www.citrix.com/downloads/workspace-app/linux/workspace-app-for-linux-latest.html.
- Scroll down to "Available Downloads" and select the appropriate Workspace App for your computer.
- UITS recommends that you download the appropriate debian package under "Full Packages (Self-Service Support)". Open the downloaded file in the software installer. There is no need to add a store to the app.
Launch IUanyWare applications
To launch an application or desktop in IUanyWare:
-
Log into IUanyWare.
- On the "Welcome" screen:
- If you have the Citrix Workspace App installed, click
- In some cases, after you click , you may need to click .
. If the "Launch Application" window appears, be sure to select . Check , and then click .
- If you don't have the Citrix Workspace App installed and don't want to install it, click .
- If you have the Citrix Workspace App installed, click
- You'll land on your tab, from which you can access your favorites.
- Select the or tab, and then click the icon of the desktop or app you wish to launch.
When you first access IUanyWare or try to open an IUanyWare application, you may encounter the following error message:
To correct this error, you need to make additional root certs available to Citrix:
- Run the following commands in the Terminal:
sudo ln -s /etc/ssl/certs/* /opt/Citrix/ICAClient/keystore/cacerts
- After running the script above, run the following command in the Terminal:
sudo /opt/Citrix/ICAClient/util/ctx_rehash
You may now relaunch the app.
The following section contains instructions for installing Citrix Workspace on ChromeOS.
Chrome OS devices
On Chrome OS devices (such as Chromebooks):
- Go to the Web Store and search for "Citrix Workspace". Make sure to select the app offered by Citrix Systems Inc, and install it. Once it's installed, open the app.
- In the "Store URL" field, type
https://iuanyware.iu.edu
, and then select . - Select Two-Step Login (Duo). , then log in with your IU username and passphrase, and then complete a
- You will land on your tab. Select the or tab to see other published options.
Add or remove favorites on your Chrome OS device
To add a favorite in IUanyWare:
- On the or tab, locate an application you'd like to place in your favorites.
- Click the star at the top left.
To remove an application or desktop from your favorites:
- On the tab, locate the application or desktop you'd like to remove from your favorites.
- Click the star at the top left.
Search in IUanyWare on your Chrome OS device
To search for anything in IUanyWare, click the magnifying glass at the top right of the IUanyWare Storefront and fill in the search field. All apps and desktops that match your search terms will display.