Contact your campus IT Support Center
Overview
The UITS Support Center provides IT support to all IU campuses. So that Support Center staff can efficiently assist you, be ready to provide details about your problem or question.
- Walk-in support hours:
The hours listed below for walk-in support locations are for periods when classes are in session. Walk-in support hours during campus breaks and between semesters may vary.
- Research computing support:
Research computing support at IU is provided by the Research Technologies division of UITS. To ask a question or get help regarding Research Technologies services, including IU's research supercomputers and research storage systems, and the scientific, statistical, and mathematical applications available on those systems, contact UITS Research Technologies. For service-specific support contact information, see Research computing support at IU.
- Duo tokens:
Duo tokens are available only at the Wells Library (Bloomington) and ICTC 126 (Indianapolis) locations.
Bloomington
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
Chat: https://ithelplive.iu.edu/
Phone: 812-855-6789
Email: ithelp@iu.edu
Online: Knowledge Base
Walk-in support
Walk-in support at the Herman B Wells Library (fourth floor of the West Tower) is available:
- Monday-Wednesday: 8am-11:30pm
- Thursday: 8am-8pm
- Friday: 8am-7:30pm
- Saturday: Noon-5:30pm
- Sunday: 11:15am-11:30pm
IU Indianapolis
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
Chat: https://ithelplive.iu.edu/
Phone: 317-274-4357
Email: ithelp@iu.edu
Online: Knowledge Base
Walk-in support
Walk-in support is available at ICTC 126 and the Campus Center Information Desk.
ICTC 126
- Monday-Thursday: 8am-8pm
- Friday: 8am-5pm
- Saturday: 9am-3pm
- Sunday: Noon-4pm
Campus Center Information Desk
- Monday-Friday: 10am-4pm
- Saturday-Sunday: Closed
IU Columbus
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
Information Technology
Phone: 812-375-7555
Email: coithelp@iu.edu
Walk-in support
Walk-in support is available at Learning Center (LC) 1507:
- Monday-Friday: 8am-5pm
- Saturday-Sunday: Closed
IU East
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IU East IT Help & Training
Phone: 765-973-8375
Email: iueitsup@iue.edu
Walk-in support
Walk-in support is available at Hayes Hall 169:
- Monday-Thursday: 8am-7pm
- Friday: 8am-5pm
- Saturday-Sunday: Closed
IU Fort Wayne
- Faculty and staff: Contact About Health Technology Services (HTS) Phone Support.
- Students: Contact the UITS Support Center at IU Bloomington or IU Indianapolis.
IU Kokomo
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IU Kokomo Help Desk
Chat: https://ithelplive.iu.edu/
Phone: 765-455-9315
Email: kohelp@iu.edu
Walk-in support
Walk-in support is available at Library (KA) 127:
- Monday-Thursday: 8am-7pm
- Friday: 8am-5pm
- Saturday-Sunday: Closed
IU Northwest
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IU Northwest IT Support Center
Chat: https://ithelplive.iu.edu/
Phone: 219-981-4357
Email: iunhelp@iun.edu
Online: Request IT Service
Walk-in support
Walk-in support is available at Marram Hall 101:
- Monday-Friday: 8am-5pm
- Saturday-Sunday: Closed
IU South Bend
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IU South Bend IT Support Center
Phone: 574-520-5555
Email: helpdesk@iusb.edu
Walk-in support
Walk-in support is available at Education & Arts (EA) 1109:
- Monday-Thursday: 8am-6pm
- Friday: 8am-5pm
- Saturday-Sunday: Closed
IU Southeast
Contact
With the exception of special holiday hours, phone, email, and chat support is available 24/7. During closings, phone calls will route to the UITS Contact Center for an answering service.
IU Southeast Technology Services
Phone: 812-941-2447
Email: helpdesk@ius.edu
Online: Request IT service
Walk-in support
Walk-in support is available at the Support Center Front Desk in University Center South 212:
- Monday-Friday: 8am-5pm
- Saturday-Sunday: Closed