When sending a message, we have several options for how and when the message is sent. Let's explore these options.
Once again, we will send a message to ourself so that we can see the options at work.
Step 1. Move to the Home tab, if necessary.
Step 2. To open a new, Untitled-Message form, in the New group on the Ribbon,
Step 3. To create the message, type this information into the appropriate fields:
|To...||Send the message to your own email address.|
|Message:||Please join us for a surprise birthday luncheon for John on April 12th at 12:00 in the lounge.|
Requesting Delivery and Read Receipts
Let's say that we want to confirm that our message is received and read. We can request delivery and read receipts for this message.
Step 1. To open the Properties dialog box, in the Tags group,
Step 2. To request a delivery receipt, in the Voting and Tracking options section,
Click the "Request a delivery receipt for this message" checkbox
Step 3. To request a read receipt, in the Voting and Tracking options section,
Click the "Request a read receipt for this message" checkbox
Using the Importance Setting
When sending a message, we can using the Importance setting to indicate to our recipients the priority of our message. Should this be read immediately or can it wait until later in the day?
Step 1. To view the Importance options,
Step 2. To set the Importance level to High,
Using the Sensitivity Setting
Outlook also includes a Sensitivity setting. This allows us to inform our recipients if a message is personal, private, or confidential. It is important to note that the Sensitivity setting does not prevent the recipient from moving, copying, or forwarding the email. It simply asks them not to.
Step 1. To view the Sensitivity options,
Step 2. To set the Sensitivity level to Private,
Step 3. To accept all of these options, at the bottom of the dialog box,
Step 4. To continue, on the header of the message,
Step 5. To open the message, in the Inbox,
Double-Click the message with the subject, Surprise Party
Step 6. To send the read receipt,
Step 7. To close the message and return to the Inbox,